Hammacher Reviews

Hammacher.com offers a Rewards program where members receive 10% cash back on every purchase from Hammacher Schlemmer and 5% cash back on purchases from over 1,000 Marketplace retailers. The site also provides shipping rebates and return shipping rebates. The shipping and service charges are based on the merchandise total of each order, with standard delivery starting at $8.95 for orders up to $45.00 and increasing incrementally. For orders over $900, the rate is 12% of the order value for standard delivery, with higher percentages for express delivery options. Additionally, Hammacher Schlemmer offers free shipping on orders over $99 with a valid catalog source code.

Hammacher.com is celebrated for its unique and innovative products across various categories. Among the popular products are the Better Beach Lounger, Truck Driver's Comfort Cushion, and Rechargeable Mini Chainsaw. The site also features exclusive items like the Pest Thwarting Elevated Garden and Gateleg Patio Table And Six Stowable Chairs. For personal care, new arrivals include hair products, massagers, and exercise gadgets. Hammacher Schlemmer stands out for its lifetime guarantee on products, ensuring customer satisfaction with high-quality and distinctive offerings. The company also provides a catalog quick order system and a Hammacher Schlemmer Institute that tests products to uphold standards. Customers enjoy a variety of unique gifts, gadgets, and home living items, making the website a go-to for those seeking the best, only, and unexpected in product innovation.

Hammacher.com offers a variety of payment methods to ensure a seamless shopping experience. Customers can use credit cards such as Visa, Mastercard, American Express, Discover, and Diners Club. Additionally, the site accepts PayPal for convenient online payments and Affirm, which provides instant financing options, allowing purchases to be split into fixed monthly payments. For those who prefer, Hammacher Schlemmer Gift Certificates are also an option, redeemable through the catalog, in-store, or online. All transactions are conducted with the highest levels of encrypted security, ensuring that personal and payment information remains confidential and safe.

Hammacher Schlemmer's return policy operates under a Lifetime Guarantee of Satisfaction, where items are guaranteed for their normal life under standard non-commercial use. Customers can return items with the return form included in the shipment, or print one from the website if the form is lost. For refunds, the original form of payment is refunded, less shipping and service fees. For exchanges, a replacement order can be shipped, with any price difference refunded via the original payment method or a gift certificate, depending on the age of the order. A $13.95 fee is charged for using Hammacher's label for returns. Items without proof of purchase may be forfeited after 30 days, and customers will be responsible for return shipping charges unless the item was purchased at the New York Store. The shipping policy includes various delivery options with charges based on the merchandise total, ranging from $8.95 to 18% of the order value for express services. Standard delivery rates apply, with additional charges for 3 Day, 2 Day, and 1 Day Delivery options. Orders within the contiguous 48 states qualify for standard shipping rates, and a temporary carrier surcharge may apply during holidays.

The Hammacher Schlemmer Institute is a non-profit consumer advocacy organization established in 1983 with the mission to research, test, and rate consumer products objectively. The Institute conducts rigorous testing to determine the items that are truly superior in each category, earning the designation "Best." Testing is performed independently of manufacturers, vendors, or merchants to ensure unbiased results. The Institute involves Hammacher customers in the testing process through the Consumer Feedback & Testing Panel, where they can contribute their expertise to upcoming tests or surveys. Testing methods include consumer surveys to identify important features, professional consultations, and the use of calibrated equipment or certified independent laboratories when necessary. Products are tested in a manner that replicates how consumers would use them, and evaluations are based on effectiveness, ease of use, safety features, among other criteria. The Institute's findings are available for consumers seeking the best products in various categories.